Privacy policy

 

Privacy Policy

ever free studio Inc. (hereinafter referred to as "the Company") establishes the following privacy policy, builds a framework for protecting personal information, and ensures that all employees recognize the importance of personal information protection and take appropriate measures to safeguard it.

1. Company Information

Company Name: ever free studio Inc.
Address: N&E BLD. 7F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan

2. Method of Obtaining Personal Information

The Company may obtain personally identifiable information such as name, date of birth, address, telephone number, email address, and credit card number when users register to use our services.
When users submit inquiries or comments, we may also collect their name, telephone number, and email address.

3. Purpose of Using Personal Information

The Company uses collected information such as browsing and purchase history for the following purposes:

  • To analyze user preferences and provide information on new products and services suited to users within our business operations.

  • To convert browsing and purchase data into scores and provide such scores to third parties.

  • To send notifications about new features, updates, campaigns, and other information related to the services users utilize.

  • To contact users when necessary, such as for maintenance or important service notices.

  • To respond to comments and inquiries from users.

  • To identify users who violate the Terms of Service or engage in fraudulent activities, and to restrict their access to the service.

  • To issue billing for paid plans.

The purposes of use may be changed only if the new purposes are reasonably related to the original ones.
When changes are made, the revised purposes will be notified to users through prescribed methods and published on our website.

4. Security Measures for Personal Data

The Company strives to maintain accurate and up-to-date personal information and takes measures to protect it from unauthorized access, alteration, leakage, loss, or damage.
We conduct regular employee training, have established internal regulations for personal information protection, and perform periodic inspections of on-site management.

5. Joint Use of Personal Data

The Company may jointly use personal data as follows:

  • Entity responsible for management: ever free studio Inc.

  • Purpose of use by joint users: Same as listed under “Purpose of Using Personal Information.”

  • Items used jointly: Name, address, telephone number, and email address.

  • Scope of joint users: Companies that are part of the ever free studio corporate group.

6. Provision of Personal Data to Third Parties

The Company will not provide personal information to third parties without prior consent from the individual, except in the following cases:

  • When required by law.

  • When necessary to protect life, body, or property and obtaining consent is difficult.

  • When necessary for the improvement of public health or the sound development of children and obtaining consent is difficult.

  • When cooperation with government institutions or local public bodies is required for legal administrative duties, and obtaining consent may impede such duties.

  • When prior notice or public disclosure has been made and the Company has submitted a report to the Personal Information Protection Commission regarding:

    • The purpose of third-party provision,

    • The items of personal data to be provided,

    • The method of provision,

    • The procedure for the individual to request suspension of provision.

7. Handling of Anonymized Information

When creating anonymized information (personal information processed so that individuals cannot be identified and cannot be restored), the Company will:

  • Properly process the data in accordance with legal standards.

  • Take security measures based on legal requirements.

  • Publicly disclose the categories of personal information included in the anonymized data.

  • Not cross-check anonymized information with other data to re-identify individuals.

8. Disclosure and Correction of Retained Personal Data

When an individual requests disclosure of their personal data, the Company will respond without delay.
For requests to notify the purpose of use, correct, add, delete, suspend use, or stop providing to third parties, please follow the procedure below:

Please mail the following documents to our contact address:

  • Request Form for Disclosure, etc. of Retained Personal Data

  • A copy of an identification document (driver’s license, My Number card, residence card, special permanent resident certificate, passport, etc.)

  • A handling fee of 500 yen per request (administrative fee)

Mailing Address:
ever free studio Inc. – Inquiry Desk
N&E BLD. 7F, 1-12-4 Ginza, Chuo-ku, Tokyo 104-0061, Japan

9. Contact for Inquiries and Complaints

For questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us via our inquiry form.

10. SSL (Secure Socket Layer)

Our website uses SSL encryption to protect communication between your browser and our server.
Personal information such as names, addresses, and telephone numbers entered by users is automatically encrypted.

11. Cookies

Cookies are data files sent from a web server to a browser that allow the server to recognize the user’s computer and enable more efficient website use.
The cookies used on our website do not contain personally identifiable information.
Users can disable cookies through their browser settings if they prefer.

12. Disclaimer

Although every effort is made to ensure the accuracy of information on our website, the Company assumes no responsibility for any actions taken by users based on such information.
The Company is not liable for any damages suffered by users or caused by users to third parties as a result of using our website.

13. Copyrights and Portrait Rights

All content on our website, including text, images, and other materials, is protected by copyrights and portrait rights.
Unauthorized use or reproduction is strictly prohibited.

14. Links

Links to our website may be freely established.
However, depending on the content or nature of the linking website, we may refuse the placement of links.

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